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What to Expect on Test Day at a CITB Centre

by | May 10, 2025 | CSCS

What to Expect on Test Day at a CITB Centre

What to Expect on Test Day at a CITB Centre

You have booked your CITB Health, Safety & Environment (HS&E) test and the date is fast approaching. Wondering what happens when you walk through the centre doors? This step‑by‑step guide explains exactly what to expect on test day at a CITB centre, from arrival and ID checks to receiving your result. Read on and you will arrive calm, prepared and ready to pass.

Arrival and Check‑In: Your First Five Minutes

Arrive 15–20 minutes before your appointment. This safety margin lets you settle nerves, use the facilities and store personal items without rushing.

Reception layout

Every CITB centre is run by Pearson VUE. You will see:

    • A reception desk with two staff members.
    • Secure lockers for bags, phones and smartwatches.
    • A seating area where candidates wait to be called.

Have your booking confirmation handy—printed or on your phone. The receptionist will find your name on the system and hand you a locker key.

 

ID Checks, Security Screening & Your Test‑Day Photo

Accepted identification

You must present one form of original, in‑date photographic ID. Accepted documents include: UK passport, photocard driving licence or a CSCS card with photo. No photocopies are accepted.

Secondary ID requirement

If your primary ID lacks a signature, bring a secondary signed card such as a bank card.

Staff will:

    1. Verify your name matches the booking.
    2. Check expiry dates.
    3. Ask you to sign digitally.
    4. Take a head‑and‑shoulders photo for test security.

According to Pearson VUE, 99.3 % of candidates who bring the correct ID clear security in under five minutes.

Inside the Test Room: Know the Rules

After security, you will be escorted to the computer room. The environment is quiet, CCTV‑monitored and invigilated.

What you can take in

    • Locker key
    • ID documents
    • Earplugs provided by staff (if requested)

Prohibited items

Mobile phones, smartwatches, notes, and drinks are banned. A breach results in immediate disqualification.

 

During Your CITB Health, Safety & Environment Test

The standard Operatives test lasts 45 minutes and has 50 multiple‑choice questions. You need 45 correct answers to pass.

On‑screen tutorial (2 minutes)

A quick video shows how to select answers, flag questions and review your work.

Navigation tips

    1. Use the “Review” button to see unanswered questions.
    2. Flag tricky items and return later.
    3. Watch the countdown timer in the top‑right corner.

Not booked yet? Practise first with our free CITB mock test or find your nearest CITB test centre.

 

Finishing & Getting Your Results

Once you click “End Test”, complete a short feedback survey and leave the room. Results print at reception within 90 seconds.

    • Pass: You receive a pass certificate – keep it safe.
    • Fail: Your slip shows areas to improve.

Good to know: The CITB reports that 73 % of first‑time candidates pass the Operatives test.

 

Top Tips for a Stress‑Free Test Day

The night before

On the morning

    1. Arrive early.
    2. Avoid energy drinks – hydrate with water instead.
    3. Use the lavatory before signing in.

Need more guidance? Check the CSCS card advice page for pathways after you pass.

 

After the Test: Your Next Move

Passed? Apply for your CSCS card straight away. Failed? Rebook as soon as you feel ready—there is no mandatory wait.

    • Immediate retake: Available subject to slot availability (Mandatory 24 hour wait time).
    • Study resources: Use hazard‑spotting videos and the detailed revision guide.

Remember: statistics show candidates who resit within two weeks improve their score by an average of 6 marks. 

 

 

Conclusion

You now know what to expect on test day at a CITB centre—from the moment you sign in to the second you receive your result slip. Arrive early, bring the right ID and follow the test‑room rules to give yourself the best chance of success.

Ready to book? Call us on 01516731644 or email hello@citbtestcentre.co.uk to secure your preferred slot.

Frequently Asked Questions

How early should I arrive for my CITB test?

Arrive 15–20 minutes before your slot to clear security without stress.

What happens if I forget my ID?
You will be turned away and must pay again to rebook. Always double‑check documents the night before.
Can I take a bottle of water into the test room?
No. Only the items provided by staff (earplugs, marker boards) are allowed inside.
When will I receive my CSCS card?
Once you pass, apply online; cards usually arrive within 10 working days.
Is there a dress code at CITB centre's?
Wear comfortable clothing without large pockets or hoods to speed up security checks.

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